Job Roles and Responsibilities
Biomedical Engineer
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The Biomedical Executive/Engineer is responsible for the maintenance, calibration, and repair of medical equipment to ensure their safe and effective functioning. The role ensures compliance with NABH standards, minimizes equipment downtime, and supports clinical departments by providing timely technical assistance.
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Install, operate, and maintain biomedical equipment used across OPD, IPD, ICU, OT, Radiology, and other departments.
Conduct preventive and corrective maintenance of medical equipment as per schedule.
Maintain equipment history records, service logs, calibration certificates, and breakdown reports.
Coordinate with vendors/engineers for repairs under warranty or annual maintenance contracts (AMCs).
Monitor biomedical consumables, spare parts, and ensure availability as per requirement.
Support staff with equipment handling, training, and troubleshooting.
Ensure biomedical waste management in compliance with hospital policies and statutory regulations.
Participate in internal and external audits (NABH) and ensure documentation readiness.
Prepare and submit monthly biomedical department reports to management.
Report any unsafe equipment usage and ensure patient safety standards are maintained.
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Technical knowledge of biomedical equipment and troubleshooting.
Good documentation and record-keeping skills.
Strong coordination with clinical and non-clinical departments.
Vendor management and negotiation skills.
Ability to prioritize tasks and handle emergency breakdowns.
Awareness of NABH standards and biomedical safety norms.
Team player with problem-solving ability.
Counsellor
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The Counsellor is responsible for providing emotional, psychological, and informational support to patients and their families. The role includes counselling patients regarding treatment procedures, addressing concerns, helping them cope with stress, and guiding them through hospital processes. The Counsellor also plays an important role in improving patient satisfaction and ensuring clear communication between patients and the medical team.
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Provide pre-treatment and post-treatment counselling to patients and families.
Offer emotional and psychological support to patients dealing with illness, hospitalization, or procedures.
Educate patients and attendants regarding treatment plans, procedures, discharge instructions, and follow-up care.
Act as a liaison between patients, doctors, and hospital departments for smooth communication.
Assist in addressing patient concerns, fears, and grievances with empathy.
Support patients in decision-making related to treatment options.
Maintain counseling records and prepare daily/weekly reports for management.
Participate in patient feedback collection and contribute to service improvement.
Assist in health awareness programs, support groups, and patient education initiatives.
Ensure confidentiality and respect for patients’ rights at all times.
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Master’s / Bachelor’s degree in Psychology, Social Work, Counselling, or related field.
0–2 years of experience in hospital/clinical counselling (fresher’s with good communication skills may also be considered).
Knowledge of hospital processes, patient care, and counselling techniques preferred.
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Strong communication and listening skills.
Empathy, patience, and a supportive attitude.
Ability to handle sensitive situations with confidentiality.
Good documentation and reporting ability.
Stress management and conflict resolution skills.
Teamwork and coordination with clinical and non-clinical staff.
Cath Lab
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The Cath Lab Technologist is responsible for assisting cardiologists and the clinical team in performing diagnostic and interventional cardiac procedures such as angiography, angioplasty, pacemaker/ICD/CRT implantation, and other invasive cardiac interventions. The role ensures safe, accurate, and efficient technical support during procedures while maintaining compliance with hospital and NABH standards.
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Prepare the Cath Lab before each procedure, ensuring all equipment and instruments are functional and sterile.
Assist cardiologists during procedures like coronary angiography, angioplasty, stenting, pacemaker/ICD/CRT implantations, balloon valvuloplasty, etc.
Operate imaging and hemodynamic monitoring systems during procedures.
Monitor patient vitals and assist in emergency situations (CPR, defibrillation).
Handle and manage radiation protection equipment as per guidelines.
Maintain Cath Lab consumables (catheters, wires, balloons, stents, syringes, injectors).
Ensure proper documentation of patient data, procedure details, and reports.
Coordinate with nursing staff, biomedical engineers, and anaesthetists for smooth functioning.
Follow aseptic techniques and infection control protocols strictly.
Participate in audits, training, and continuing education programs.
Collect patient feedback and assist in improving patient experience.
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B.Sc. in Cardiac Technology / Diploma in Cath Lab Technology / equivalent paramedical course.
0–3 years of experience in Cath Lab procedures (fresher candidates with internship may be considered).
Knowledge of Cath Lab procedures, hemodynamic monitoring, and patient care.
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Strong technical skills in operating Cath Lab equipment.
Knowledge of cardiac anatomy, physiology, and procedures.
Ability to remain calm and efficient during emergency situations.
Teamwork and effective communication with doctors, nurses, and patients.
Awareness of radiation safety protocols and infection control standards.
Patient-centric approach with empathy and professionalism.
CSSD
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The CSSD Technician is responsible for the decontamination, sterilization, and distribution of surgical instruments, medical devices, and supplies to ensure infection-free procedures. The role ensures adherence to hospital infection control policies, NABH standards, and maintains the availability of sterile instruments for clinical services.
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Collect, sort, clean, decontaminate, and sterilize surgical instruments, medical devices, and equipment from various hospital departments.
Operate sterilization equipment (autoclaves, ethylene oxide sterilizers, washer-disinfectors) safely and efficiently.
Inspect and assemble instrument sets, ensuring all items are in working condition.
Maintain proper storage of sterile instruments and track inventory levels.
Label and distribute sterile supplies to operating rooms, ICUs, and other departments.
Follow standard infection control practices and hospital protocols strictly.
Maintain accurate records of sterilization cycles, maintenance logs, and instrument usage.
Report any malfunctioning equipment or shortages to CSSD In charge.
Participate in training programs and updates on sterilization procedures and infection control.
Ensure compliance with NABH standards and hospital safety regulations.
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Diploma or certificate in CSSD Technology / Sterilization Techniques, or relevant healthcare training.
0–2 years of experience in hospital CSSD preferred (fresher’s may be considered).
Knowledge of sterilization methods, infection control, and hospital safety standards.
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Attention to detail and manual dexterity for handling instruments.
Knowledge of sterilization equipment operation and maintenance.
Understanding of infection control and hygiene practices.
Ability to work in a fast-paced environment under pressure.
Teamwork and coordination with surgical, nursing, and biomedical staff.
Commitment to patient safety and hospital protocols.
Floor Co-Ordination
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The Floor Coordinator is responsible for ensuring smooth functioning and coordination on the assigned hospital floor. This role involves overseeing patient care activities, liaising between medical staff, nurses, and support services, and addressing patient and attendant queries to maintain high standards of service and patient satisfaction.
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Coordinate day-to-day activities on the assigned floor to ensure smooth patient care.
Assist inpatient admissions, transfers, and discharges in coordination with nursing and administrative staff.
Monitor patient flow, bed occupancy, and availability of medical equipment and supplies.
Act as a liaison between doctors, nurses, support staff, and patients/attendants.
Respond to patient and attendant queries or complaints promptly and escalate if required.
Maintain proper records of patient admissions, discharges, and floor activities.
Ensure adherence to hospital policies, infection control, and NABH standards on the floor.
Support nursing staff with documentation, coordination of diagnostic tests, and patient care requirements.
Conduct rounds to ensure cleanliness, safety, and comfort of patients.
Assist in training new staff and ensuring adherence to floor protocols.
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Graduate in any discipline (preferably in Nursing, Hospital Administration, or related field).
0–2 years of experience in hospital operations or patient care coordination (fresher’s may be considered).
Knowledge of hospital processes, patient care standards, and documentation.
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Strong communication and interpersonal skills.
Ability to multitask and coordinate between multiple departments.
Problem-solving and conflict resolution skills.
Attention to detail and organizational ability.
Patient-centric approach with empathy and professionalism.
Knowledge of NABH standards and hospital protocols is preferred.
Human Resource
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The HR Executive is responsible for supporting the HR department in managing employee life cycle activities, recruitment, payroll, training, compliance, and employee engagement. The role ensures smooth HR operations and adherence to hospital policies, labour laws, and organizational standards.
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Assist in recruitment, on boarding, and induction of new employees.
Maintain employee records, HR databases, and personnel files accurately.
Support payroll processing, leave management, and attendance monitoring.
Coordinate training programs, workshops, and employee development initiatives.
Handle employee queries, grievances, and provide HR support.
Assist in performance appraisal, promotions, and disciplinary procedures.
Ensure compliance with labour laws, statutory regulations, and hospital HR policies.
Prepare HR reports, MIS, and HR analytics for management review.
Support employee engagement, events, and wellness initiatives.
Liaise with other departments to ensure smooth HR operations.
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Graduate in Human Resources, Business Administration, or related field.
0–2 years of experience in HR operations (fresher’s may be considered).
Knowledge of labour laws, payroll, and HR policies preferred.
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Strong communication and interpersonal skills.
Good organizational, coordination, and time-management skills.
Attention to detail and ability to maintain confidentiality.
Proficiency in MS Office and HR software.
Problem-solving and conflict-resolution ability.
Teamwork, flexibility, and adaptability to hospital environment.
Microbiology
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The Microbiology Technician is responsible for performing routine microbiological tests on clinical specimens, maintaining laboratory equipment, and ensuring accurate and timely reporting. The role supports patient diagnosis, treatment, and infection control while following hospital and NABH standards.
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Collect, process, and analyse clinical specimens such as blood, urine, sputum, swabs, and other body fluids.
Perform bacterial, fungal, and parasitological cultures and sensitivity testing.
Conduct rapid diagnostic tests and basic microbiology procedures as per laboratory protocols.
Operate, maintain, and clean laboratory equipment such as microscopes, incubators, and autoclaves.
Record, interpret, and report test results accurately and on time.
Follow strict infection control and biosafety guidelines in handling specimens.
Maintain laboratory inventory, reagents, and consumables.
Assist in quality control and NABH compliance activities.
Collaborate with laboratory staff and clinicians for efficient workflow.
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Diploma in Medical Laboratory Technology (DMLT) with specialization in Microbiology or B.Sc. in Microbiology.
0–2 years of experience in a clinical microbiology laboratory (fresher’s may be considered).
Knowledge of microbiological techniques, laboratory safety, and infection control.
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Proficiency in routine microbiology tests and laboratory equipment handling.
Attention to detail and accuracy in specimen processing and reporting.
Awareness of infection control, biosafety, and NABH laboratory standards.
Ability to work under supervision and in a team environment.
Good documentation and record-keeping skills.
Pathology
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The Pathology Technician is responsible for collecting, processing, and analysing clinical specimens to support accurate and timely diagnosis. The role ensures proper operation of laboratory equipment, adherence to safety and infection control protocols, and compliance with hospital and NABH standards.
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Collect, label, and process clinical specimens such as blood, urine, stool, and other body fluids.
Perform routine pathological tests including haematology, biochemistry, and serology.
Operate, maintain, and calibrate laboratory equipment like analysers, centrifuges, microscopes, and autoclaves.
Prepare slides, stains, and reagents for microscopic examination.
Record, interpret, and report test results accurately and on time.
Maintain proper inventory of reagents, consumables, and laboratory supplies.
Follow strict infection control, biosafety, and hospital safety protocols.
Assist in quality control, calibration, and NABH compliance activities.
Collaborate with pathologists, lab staff, and clinicians for smooth workflow.
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Diploma in Medical Laboratory Technology (DMLT) or B.Sc. in Medical Laboratory Science / Pathology.
0–2 years of experience in a clinical pathology laboratory (fresher’s may be considered).
Knowledge of laboratory safety, pathological techniques, and infection control.
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Proficiency in routine pathology tests and laboratory equipment handling.
Accuracy and attention to detail in specimen processing and reporting.
Awareness of infection control, biosafety, and NABH laboratory standards.
Ability to work under supervision and in a team environment.
Strong documentation and record-keeping skills.
Security Guard
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The Security Guard is responsible for ensuring the safety and security of hospital premises, staff, patients, and visitors. The role includes monitoring entrances, patrolling the facility, managing access control, and responding promptly to emergencies while adhering to hospital security protocols and safety standards.
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Monitor and control access to hospital premises, ensuring only authorized personnel enter.
Patrol hospital premises to maintain safety and prevent unauthorized activities.
Monitor CCTV cameras, alarms, and other security systems.
Respond promptly to emergencies, fire alarms, or any security breaches.
Ensure safety of staff, patients, visitors, and hospital property.
Assist in crowd management during hospital events or emergencies.
Maintain proper records of daily security activities, incidents, and reports.
Coordinate with local law enforcement or emergency services when needed.
Enforce hospital rules, regulations, and safety protocols.
Provide assistance and guidance to patients and visitors as required.
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High school graduate or equivalent.
Prior experience in security services is preferred but freshers may be considered.
Knowledge of security procedures, emergency response, and crowd management is an advantage.
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Vigilance, alertness, and physical fitness.
Good observation and reporting skills.
Ability to handle stressful situations and emergencies calmly.
Effective communication and interpersonal skills.
Knowledge of security equipment and monitoring systems.
Teamwork, discipline, and adherence to hospital security protocols.
Staff Nurse - Ward
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The Staff Nurse (Ward) is responsible for providing direct patient care in hospital wards, ensuring patient safety, comfort, and wellbeing. The role includes administering medications, monitoring patient conditions, maintaining records, and supporting doctors and allied health staff in delivering high-quality patient care in compliance with hospital and NABH standards.
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Provide direct nursing care to patients in the ward as per hospital protocols.
Monitor vital signs, patient conditions, and report any changes to the senior nurse or doctor.
Administer medications, IV fluids, injections, and other treatments as prescribed.
Assist doctors and other healthcare staff during ward rounds, procedures, and emergencies.
Maintain accurate patient records, charts, and nursing notes.
Ensure hygiene, infection control, and cleanliness in the ward.
Educate patients and attendants on treatment, medication, and post-discharge care.
Manage patient admissions, transfers, and discharges efficiently.
Handle medical equipment and supplies in the ward responsibly.
Participate in training, audits, and quality improvement programs.
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Diploma / B.Sc. in Nursing.
Registered with State Nursing Council (RNC).
0–3 years of experience in hospital ward nursing (fresher’s may be considered).
Knowledge of ward procedures, patient care, and infection control practices.
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Clinical knowledge and nursing skills relevant to ward care.
Observation and patient monitoring abilities.
Effective communication and interpersonal skills.
Teamwork, empathy, and patient-centric attitude.
Ability to work under pressure and handle emergencies.
Attention to detail and accurate record-keeping.
Consultant
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The Consultant is responsible for providing high-quality patient care in their respective specialty/department. The role involves diagnosing, treating, and managing patients, supervising junior medical staff, and ensuring compliance with medical ethics, hospital policies, and NABH standards. Consultants are also expected to contribute to academic activities, patient education, and departmental growth.
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Provide outpatient, inpatient, and emergency care as per specialty.
Conduct patient consultations, diagnostic evaluations, and treatment planning.
Perform medical/surgical procedures as per clinical privileges granted.
Ensure accurate medical documentation and maintain patient records.
Supervise and guide junior doctors, residents, nurses, and support staff.
Participate in departmental meetings, audits, and quality improvement programs.
Counsel patients and attendants regarding diagnosis, treatment, and prognosis.
Maintain high standards of professional ethics, confidentiality, and patient safety.
Contribute to CME, training programs, and academic initiatives of the hospital.
Coordinate with other specialties for multidisciplinary patient care.
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MBBS with MD/MS/DNB/DM/M.Ch or equivalent qualification in relevant specialty.
Minimum 3–5 years of post-specialty experience (fresh consultants may be considered based on need).
Valid registration with Rajasthan Medical Council.
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Strong clinical knowledge and evidence-based practice.
Good decision-making and problem-solving skills.
Ability to handle medical emergencies confidently.
Effective communication and patient counselling skills.
Leadership and team management ability.
Commitment to hospital values, ethical practice, and continuous learning.
Echo/Tmt
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The Echo/TMT Technician is responsible for performing echocardiography (2D, 3D, Doppler) and Treadmill Test (TMT) procedures accurately under the guidance of a cardiologist. The role ensures high-quality diagnostic testing, proper patient preparation, and adherence to hospital and NABH standards.
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Perform 2D, 3D, and Doppler echocardiography procedures accurately as per physician instructions.
Conduct Treadmill Test (TMT) following standard protocols and safety guidelines.
Prepare patients for procedures, including explaining the test, taking consent, and monitoring vital signs.
Operate and maintain diagnostic equipment safely, ensuring calibration and quality checks.
Record, document, and store test results accurately for review by cardiologists.
Monitor patients during TMT for signs of stress, arrhythmia, or other complications and report immediately.
Maintain cleanliness and infection control protocols in the diagnostic area.
Assist in scheduling and coordinating appointments with patients and doctors.
Participate in departmental meetings, audits, and quality assurance programs.
Ensure compliance with NABH standards and hospital safety protocols.
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Diploma / B.Sc. / Certification in Cardiac Technology / Echocardiography / TMT or related field.
0–2 years of experience in echo and TMT procedures (fresher’s with relevant training may be considered).
Knowledge of cardiac anatomy, physiology, and diagnostic procedures.
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Proficiency in performing echocardiography and TMT tests.
Ability to monitor patients and respond to emergencies during tests.
Good documentation and record-keeping skills.
Patient-centric approach with empathy and communication skills.
Understanding of infection control and hospital protocols.
Teamwork and coordination with cardiologists, nurses, and other support staff.
HIS/IT
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The HIS/IT Executive is responsible for managing the hospital’s IT infrastructure, supporting the Hospital Information System (HIS), and ensuring smooth digital operations across all departments. The role includes troubleshooting, user support, system maintenance, and ensuring data security and compliance with hospital standards.
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Manage and maintain Hospital Information System (HIS) including modules for OPD, IPD, TPA, Billing, Laboratory, Radiology, and Pharmacy.
Provide technical support to hospital staff for HIS and IT-related issues.
Troubleshoot hardware, software, network, and peripheral device problems.
Assist in installation, configuration, and upgrade of software and IT systems.
Ensure data integrity, backup, and security of all hospital systems.
Maintain inventory of IT assets and ensure proper functioning of all equipment.
Train hospital staff on HIS modules, IT tools, and software updates.
Prepare IT/HIS reports, dashboards, and MIS for management review.
Collaborate with vendors for IT support, maintenance, and procurement of software/hardware.
Ensure compliance with hospital IT policies, data privacy, and security protocols.
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Graduate / Diploma in IT, Computer Science, or related field.
0–2 years of experience in hospital IT/HIS management or general IT support.
Knowledge of Hospital Information Systems (HIS) preferred.
Basic understanding of networking, database management, and hardware
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Proficiency in HIS software, MS Office, and general IT applications.
Problem-solving and analytical skills.
Good communication and interpersonal skills.
Ability to multitask and provide timely IT support across departments.
Awareness of data security, privacy, and hospital IT compliance standards.
Teamwork and coordination with clinical and administrative staff.
Junior/Senior Resident
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Junior and Senior Residents are responsible for providing medical care to patients under supervision, assisting in clinical procedures, and supporting academic and departmental activities. They ensure patient safety, maintain medical records, and contribute to the overall functioning of the hospital in line with clinical protocols and NABH standards.
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Clinical Care:
Examine, diagnose, and manage patients in OPD, IPD, and emergency settings under supervision.
Prescribe medications and treatment plans as per departmental guidelines.
Assist in or perform clinical procedures and minor surgeries under guidance.
Monitor patient progress, record observations, and maintain accurate medical records.
Respond promptly to medical emergencies and support senior consultants in critical cases.
Academic / Departmental Duties:
Participate in teaching, training, and mentoring interns and medical students.
Attend departmental meetings, case discussions, and clinical audits.
Contribute to research projects, case studies, and quality improvement initiatives.
Administrative Duties:
Ensure proper documentation for patient care, procedures, and discharge summaries.
Coordinate with nursing and support staff for smooth patient management.
Assist in departmental administration as required.
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Junior Resident: MBBS (with completion of compulsory internship) or equivalent recognized degree.
Senior Resident: MD/MS/DNB or equivalent post-graduate qualification in the relevant specialty.
Registration with Rajasthan Medical Council is mandatory.
Previous experience as a Junior Resident is preferred for Senior Resident positions.
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Strong clinical knowledge and diagnostic skills.
Ability to work under pressure and handle medical emergencies.
Good communication and patient counselling skills.
Teamwork and coordination with consultants, nurses, and support staff.
Professionalism, ethics, and commitment to patient care.
Ability to maintain accurate records and documentation.
Finance & Accounts
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The Finance & Accounts Executive is responsible for managing day-to-day financial operations, maintaining accurate accounting records, preparing reports, and ensuring compliance with statutory and regulatory requirements. The role supports financial decision-making and contributes to the overall financial health of the hospital.
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Maintain day-to-day accounting records including ledgers, journals, and vouchers.
Prepare financial statements, balance sheets, and profit & loss statements as per accounting standards.
Manage accounts receivable and accounts payable, ensuring timely collection and payments.
Handle payroll processing, reimbursements, and employee expense claims.
Assist in budgeting, forecasting, and financial planning for the hospital.
Reconcile bank statements and monitor cash flow.
Ensure compliance with GST, TDS, income tax, and other statutory regulations.
Coordinate with internal and external auditors during audits.
Generate regular MIS reports for management review.
Support financial analysis, cost control, and expense management initiatives.
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Graduate in Commerce / Finance / Accounting (B.Com / M.Com / CA Inter / MBA Finance preferred).
1–3 years of experience in accounting and finance (hospital/healthcare experience preferred).
Knowledge of accounting software (Tally, SAP, or any ERP system).
Understanding of GST, income tax, payroll, and statutory compliance.
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Strong analytical and numerical skills.
Attention to detail and accuracy in financial records.
Good communication and interpersonal skills.
Ability to meet deadlines and work under pressure.
Proficiency in MS Excel, accounting software, and reporting tools.
Problem-solving and decision-making skills.
Knowledge of hospital finance operations and compliance is an added advantage.
House Keeping
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The Housekeeping Executive/Staff is responsible for maintaining cleanliness, hygiene, and sanitation across hospital premises. This role ensures a safe, clean, and comfortable environment for patients, staff, and visitors while complying with hospital policies, NABH standards, and infection control protocols.
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Clean and sanitize patient rooms, wards, OPD, ICUs, OT, and other hospital areas.
Handle proper disposal of biomedical waste according to hospital protocols.
Maintain cleanliness in public areas, corridors, washrooms, and waiting areas.
Assist in setting up rooms, beds, and equipment for patient care.
Ensure availability and proper use of cleaning supplies, disinfectants, and equipment.
Report any damage, malfunction, or maintenance requirements to the supervisor.
Follow infection control, hygiene, and safety protocols strictly.
Assist in pest control, linen handling, and laundry coordination as required.
Support hospital during audits, inspections, and adherence to NABH/JCI standards.
Respond to patient or visitor requests courteously and professionally.
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High school graduate or equivalent (preferred).
Prior experience in hospital housekeeping or similar environment is desirable but fresher’s may be considered.
Knowledge of cleaning techniques, disinfectants, and infection control practices is an advantage.
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Attention to detail and commitment to cleanliness and hygiene.
Physical stamina to perform manual cleaning tasks efficiently.
Ability to follow instructions and work under supervision.
Teamwork and coordination with clinical and non-clinical staff.
Awareness of hospital infection control policies and safety standards.
Professional and courteous behavior toward patients, staff, and visitors.
Maintenance
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The Maintenance Executive/Technician is responsible for ensuring the proper functioning, repair, and upkeep of all hospital infrastructure, equipment, and utilities. The role ensures a safe and comfortable environment for patients, staff, and visitors while complying with hospital safety standards and NABH guidelines.
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Perform preventive, routine, and corrective maintenance of hospital electrical, plumbing, HVAC, and mechanical systems.
Troubleshoot and repair electrical equipment, generators, air conditioners, water pumps, and other facility systems.
Maintain hospital infrastructure, including doors, windows, lifts, and other civil structures.
Monitor and ensure proper functioning of emergency systems such as fire alarms, emergency lighting, and backup power supply.
Coordinate with vendors for specialized repairs, installations, and maintenance contracts.
Maintain inventory of spare parts, tools, and maintenance supplies.
Respond promptly to maintenance requests from hospital departments.
Ensure compliance with hospital safety protocols, fire safety, and NABH standards.
Maintain maintenance logs, records, and reports for management review.
Support hospital during audits, inspections, and emergency preparedness drills.
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High school graduate or ITI/Diploma in Electrical, Mechanical, or Civil Engineering (preferred).
0–3 years of experience in hospital/facility maintenance or similar environment.
Knowledge of electrical, mechanical, plumbing, and civil systems is preferred.
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Strong technical knowledge in maintenance of electrical, mechanical, and civil systems.
Ability to troubleshoot and solve maintenance issues efficiently.
Physical stamina and ability to work in varied hospital environments.
Attention to detail, safety consciousness, and adherence to protocols.
Good communication and coordination with hospital staff and vendors.
Teamwork and flexibility to handle emergency maintenance situations.
Microbiology
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The Microbiology Technician is responsible for performing routine microbiological tests on clinical specimens, maintaining laboratory equipment, and ensuring accurate and timely reporting. The role supports patient diagnosis, treatment, and infection control while following hospital and NABH standards.
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Collect, process, and analyse clinical specimens such as blood, urine, sputum, swabs, and other body fluids.
Perform bacterial, fungal, and parasitological cultures and sensitivity testing.
Conduct rapid diagnostic tests and basic microbiology procedures as per laboratory protocols.
Operate, maintain, and clean laboratory equipment such as microscopes, incubators, and autoclaves.
Record, interpret, and report test results accurately and on time.
Follow strict infection control and biosafety guidelines in handling specimens.
Maintain laboratory inventory, reagents, and consumables.
Assist in quality control and NABH compliance activities.
Collaborate with laboratory staff and clinicians for efficient workflow.
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Diploma in Medical Laboratory Technology (DMLT) with specialization in Microbiology or B.Sc. in Microbiology.
0–2 years of experience in a clinical microbiology laboratory (fresher’s may be considered).
Knowledge of microbiological techniques, laboratory safety, and infection control.
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Proficiency in routine microbiology tests and laboratory equipment handling.
Attention to detail and accuracy in specimen processing and reporting.
Awareness of infection control, biosafety, and NABH laboratory standards.
Ability to work under supervision and in a team environment.
Good documentation and record-keeping skills.
OPD/IPD/TPA
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The OPD/IPD/TPA Executive is responsible for managing outpatient and inpatient services, along with insurance/TPA desk operations. The role ensures smooth patient flow, accurate documentation, and effective coordination between patients, doctors, and insurance providers while maintaining compliance with hospital policies and NABH standards.
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OPD (Outpatient Department):
Manage patient registration, appointment scheduling, and billing.
Guide patients to consultation rooms, diagnostic services, and procedures.
Ensure smooth patient flow and address patient queries/grievances.
Maintain OPD records, registers, and prepare daily MIS reports.
IPD (Inpatient Department):
Handle patient admission, transfer, and discharge processes.
Coordinate with nursing, billing, pharmacy, and support services for seamless patient care.
Maintain accurate records, consent forms, discharge summaries, and bed occupancy status.
Guide patients/attendants about admission procedures, billing estimates, and hospital policies.
Collect patient feedback during discharge for quality improvement.
TPA (Third Party Administrator / Insurance Desk):
Process cashless admission and discharge for insured patients.
Verify insurance documents, policy details, and eligibility.
Liaise with insurance companies/TPAs for pre-authorization and approvals.
Prepare and submit claims with proper documentation (bills, reports, discharge summaries).
Ensure timely follow-up for settlement and update patients on approval/rejection status.
Maintain TPA MIS reports and ensure compliance with IRDA/hospital norms.
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Graduate in any discipline (preferably in Hospital Administration, Commerce, or related field).
Minimum 1–2 years of experience in OPD, IPD, or TPA desk preferred.
Familiarity with hospital processes and insurance claim procedures desirable.
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Strong communication and interpersonal skills.
Proficiency in MS Office and Hospital Information Systems (HIS/ERP).
Patient-centric approach with empathy and courtesy.
Ability to multitask and work under pressure.
Attention to detail in documentation and claim processing.
Teamwork and problem-solving attitude.
Quality Control
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The Quality Control Executive is responsible for ensuring hospital processes, services, and clinical activities comply with NABH standards, hospital policies, and regulatory guidelines. The role involves conducting audits, monitoring quality indicators, supporting accreditation activities, and assisting in continuous quality improvement initiatives.
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Conduct regular audits of clinical and non-clinical departments to ensure adherence to quality standards.
Monitor and report key performance indicators (KPIs) related to patient care, safety, and hospital processes.
Assist in implementing NABH standards, policies, and procedures across the hospital.
Prepare reports, documentation, and presentations for management and accreditation purposes.
Support incident reporting, root cause analysis, and corrective/preventive actions (CAPA).
Participate in staff training and awareness programs on quality, safety, and compliance.
Coordinate with various departments to implement quality improvement initiatives.
Maintain records of audits, inspections, and compliance checks.
Support management during internal and external accreditation audits.
Suggest process improvements to enhance patient safety, efficiency, and satisfaction.
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Graduate / Postgraduate in Life Sciences, Healthcare Administration, or related field.
0–2 years of experience in hospital quality control, clinical audits, or NABH compliance (fresher’s with relevant training may be considered).
Knowledge of NABH standards, hospital policies, and regulatory requirements is preferred.
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Attention to detail and analytical skills.
Good documentation, reporting, and presentation skills.
Knowledge of hospital operations, clinical processes, and patient safety standards.
Communication, coordination, and interpersonal skills.
Problem-solving and process improvement ability.
Teamwork, adaptability, and commitment to quality and compliance.
Staff Nurse - OT
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The Staff Nurse (OT) is responsible for providing nursing support in the Operation Theatre, assisting surgeons and anaesthetists during surgical procedures, ensuring patient safety, and maintaining aseptic conditions. The role includes preparation, monitoring, and post-operative care in compliance with hospital and NABH standards.The Quality Control Executive is responsible for ensuring hospital processes, services, and clinical activities comply with NABH standards, hospital policies, and regulatory guidelines. The role involves conducting audits, monitoring quality indicators, supporting accreditation activities, and assisting in continuous quality improvement initiatives.
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Prepare the OT, surgical instruments, and equipment before procedures.
Assist surgeons and anaesthetists during surgical operations.
Monitor patient vital signs and condition throughout the procedure.
Maintain strict aseptic and infection control protocols in the OT.
Handle and manage surgical instruments, equipment, and sterile supplies.
Assist in patient positioning, anaesthesia setup, and transfer to recovery.
Document surgical procedures, instruments used, and post-operative notes accurately.
Ensure cleaning, sterilization, and maintenance of OT equipment and instruments.
Participate in OT audits, training, and quality improvement initiatives.
Respond promptly to emergencies and support critical interventions.
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Diploma / B.Sc. in Nursing.
Registered with State Nursing Council (RNC).
0–3 years of experience in OT nursing (fresher’s with OT training may be considered).
Knowledge of surgical procedures, sterilization, and infection control.
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Strong clinical and surgical nursing skills.
Knowledge of aseptic techniques and OT protocols.
Effective communication and teamwork with surgeons, anaesthetists, and OT staff.
Attention to detail and accurate documentation.
Ability to work under pressure during surgical procedures.
Professionalism, empathy, and patient safety focus.
Ward Boy/Ward Lady
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Ward Ladies / Ward Boys are responsible for assisting nursing staff in providing basic patient care and maintaining cleanliness and hygiene in hospital wards. They ensure patient comfort, support smooth ward operations, and help create a safe and caring environment for patients and visitors.
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Conduct regular audits of clinical and non-clinical departments to ensure adherence to quality standards.
Monitor and report key performance indicators (KPIs) related to patient care, safety, and hospital processes.
Assist in implementing NABH standards, policies, and procedures across the hospital.
Prepare reports, documentation, and presentations for management and accreditation purposes.
Support incident reporting, root cause analysis, and corrective/preventive actions (CAPA).
Participate in staff training and awareness programs on quality, safety, and compliance.
Coordinate with various departments to implement quality improvement initiatives.
Maintain records of audits, inspections, and compliance checks.
Support management during internal and external accreditation audits.
Suggest process improvements to enhance patient safety, efficiency, and satisfaction.
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Graduate / Postgraduate in Life Sciences, Healthcare Administration, or related field.
0–2 years of experience in hospital quality control, clinical audits, or NABH compliance (fresher’s with relevant training may be considered).
Knowledge of NABH standards, hospital policies, and regulatory requirements is preferred.
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Attention to detail and analytical skills.
Good documentation, reporting, and presentation skills.
Knowledge of hospital operations, clinical processes, and patient safety standards.
Communication, coordination, and interpersonal skills.
Problem-solving and process improvement ability.
Teamwork, adaptability, and commitment to quality and compliance.
Pharmacy
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The Pharmacy Technician / Pharmacist is responsible for preparing, dispensing, and managing medications for patients while ensuring accuracy, patient safety, and compliance with hospital policies, pharmacy regulations, and NABH standards.
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Dispense medications accurately as per prescription from doctors.
Maintain proper storage, labelling, and stock of medicines, vaccines, and medical supplies.
Monitor drug inventory, expiry dates, and place timely orders for replenishment.
Assist in compounding, preparation, and packaging of medications as needed.
Counsel patients and hospital staff regarding medication usage, dosage, and side effects.
Maintain records of prescriptions, controlled drugs, and pharmacy transactions.
Ensure adherence to hospital pharmacy protocols, safety standards, and infection control measures.
Assist in audits, stock verification, and NABH compliance activities.
Coordinate with doctors, nurses, and other healthcare staff regarding medication management.
Report any adverse drug reactions or discrepancies to the pharmacy in charge promptly.
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Diploma / B. Pharm /D. Pharm in Pharmacy.
0–2 years of experience in hospital pharmacy or retail pharmacy (fresher’s may be considered).
Knowledge of drug regulations, storage, and dispensing procedures.
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Accuracy and attention to detail in dispensing and recording medications.
Good communication and patient counselling skills.
Ability to manage inventory and stock efficiently.
Knowledge of pharmacy software and hospital information systems (HIS) preferred.
Awareness of NABH standards, infection control, and medication safety protocols.
Teamwork, coordination, and professional conduct in a hospital environment.
Staff Nurse - ICU
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The Staff Nurse (ICU) is responsible for providing critical care to patients in the Intensive Care Unit. The role involves monitoring patient conditions, administering medications and treatments, operating ICU equipment, and working closely with doctors and the critical care team to ensure high-quality patient care in compliance with NABH and hospital standards.
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Provide direct nursing care to critically ill patients in the ICU.
Monitor vital signs, hemodynamic parameters, and patient conditions continuously.
Administer medications, IV fluids, blood products, and other treatments as prescribed.
Assist doctors during ICU procedures and interventions.
Operate and maintain ICU equipment such as ventilators, infusion pumps, monitors, and dialysis machines.
Maintain accurate patient records, ICU charts, and nursing notes.
Follow strict infection control and hygiene protocols.
Educate patients (when applicable) and attendants about care procedures.
Participate in critical care audits, training, and quality improvement initiatives.
Respond promptly to medical emergencies and support rapid interventions.
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Diploma / B.Sc. in Nursing.
Registered with State Nursing Council (RNC).
0–3 years of experience in ICU nursing (fresher’s with ICU training may be considered).
Knowledge of critical care procedures, life-support systems, and infection control.
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Strong clinical knowledge and critical care nursing skills.
Ability to monitor and respond to rapidly changing patient conditions.
Effective communication and interpersonal skills.
Teamwork and collaboration with doctors, nurses, and ICU staff.
Attention to detail and accurate documentation.
Professionalism, empathy, and patient-centric approach.
Ability to work under pressure and handle medical emergencies efficiently.
Technician - CT/MRI/X-Ray
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The Radiology / Imaging Technician is responsible for performing diagnostic imaging procedures using CT, MRI, X-Ray, and other imaging modalities. The role includes preparing patients, operating imaging equipment, ensuring image quality, maintaining safety standards, and assisting radiologists in diagnosis while complying with NABH and hospital protocols.
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Prepare patients for imaging procedures, explaining the process and ensuring safety.
Operate CT, MRI, X-Ray, and other imaging equipment accurately.
Ensure proper patient positioning and protocol adherence for high-quality imaging.
Monitor patient condition during imaging and report any adverse reactions.
Maintain and calibrate imaging equipment according to manufacturer and hospital guidelines.
Manage imaging records, documentation, and PACS system entries.
Follow radiation safety protocols and infection control procedures.
Assist radiologists in diagnostic interpretation as required.
Maintain inventory of radiology consumables and ensure equipment readiness.
Participate in audits, training, and quality improvement activities in the imaging department.
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Diploma / B.Sc. in Radiology / Imaging Technology or equivalent.
Certification in CT, MRI, or X-Ray preferred.
0–3 years of experience in hospital radiology or diagnostic imaging (fresher’s with training may be considered).
Knowledge of imaging protocols, radiation safety, and hospital infection control standards.
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Proficiency in operating CT, MRI, X-Ray, and other imaging equipment.
Knowledge of radiation safety and infection control.
Ability to work with precision and attention to detail.
Good communication and patient interaction skills.
Teamwork and coordination with radiologists, doctors, and nursing staff.
Ability to handle emergencies and respond to patient needs effectively.